[Resolved] Flipkart — Replacement of RedMi 1S is not delivered and They keep on postponing the delivery date. They won't even cancel the order. | |||
I ordered a RedMi 1S from flipkart. I requested a replacement as the delivered device was not functioning. Now, they are just postponing the delivery date every week. it's been two months and I have not received my product. I called their customer support four times regarding the same. I even requested them to cancel the order and refund my amount but they are not giving any information. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jan 21, 2015 Flipkart Customer Care's response Dear Swapnil,
Greetings from Flipkart!
We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details :
Order ID,
Phone Number,
Email address used while placing the order.
We look forward for your reply.
| |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46547
Pending
0
Resolved
25436
View all 46547 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment