[Resolved] Flipkart — Replacement or payment is not provided | |||||
I have ordered Micromax 42C0050UHD 106 cm (42) LED TV worth rs 35140 with flipkart on Oct 23 rd and i received a damaged product. I have asked for the replacement then technician visit was done he certified as transportation damage and i asked flipkart for replacement they kept me waited for about one and half month still i didn't get any resolution i need the refund to be done as soon as possible ORDER ID OD[protected] Every day i kept on calling flipkart they were postponing my replacement. and even i have to call them for them every day for order issues like requesting technician visit, installation and damage certification though they have to provide them in specified time . they failed in every aspect.they failed in replacing and when i asked for refund they were kept postponing my request I NEED REFUND AS SOON AS POSSIBLE Was this information helpful? | |||||
May 23, 2017 Complaint marked as Resolved Verified Support Dec 14, 2015 Flipkart Customer Care's response Spoke to customer and she states that initially received damaged product and she do not want replacement wants refund and now the replacement is cancelled state as RVP team promised customer issue will be resolved within December 16, 2015. Customer wants the issue to be resolved on high priority.
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+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
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even higher authority is also not concerning my problem
hell with the flipkart. by today it has been two months since i placed the order still i didn't get the reply propery