[Resolved]  Flipkart — return for microwave oven

Address:

New Delhi, Delhi, 110093

I had purchased a ifb microwave oven on dated june 22nd 2017, but the product which was received was defected. (Defect - vegitable is hot some time, and some time oven is not hot, and some sound was heared when oven is running, like two wire is touched). I had lodge a complain within 10 days of receipts of this item for return. I want to replace this item due to defected of this item, but no replacement was shown in flipkart, then i go for for return.
That time flipkart said your return will process upto 3rd of july, but no one were came. I had lodge a complain again then you said for processing will be update upto 7th of july, but no one were came, but till date no one has came to resolve my problem.
Today i had call to filpkart with complain no. In[protected] they said your querry was resolved on 11th july, but no one has came till date. What should i do
Today 20.07.2017 i had called to customer care they said tech has already visit and issue has been resolved.
How many times they replied with fake update.