[Resolved]  Flipkart — Return is not being processed for damaged Whirlpool Refrigerator

I have been trying to get the " damaged and defective" replacement piece of
Whirpool 190l refrigerator since 28th October when it was refused to be
accepted after having found it was damaged in a severly worse condition
than first piece. I had immediately filed a query but was asked to wait
since ekart had not closed the delivery status. Furthermore I raised the
issue again after seeing the updated delivery status and my return request
was accepted.

In about 2 hours I was blocked from logging into flipkart and the return
request rejected message was sent to my brother's phone number.

I have been trying to get the refund for the genuinely damaged item that
ekart services promised to pick since their truck was full with no place
for second refrigerator.

I have been a very loyal customer of Flipkart since it's early days and
would request you to kindly process the return and refund for the damaged
appliance.

Attached is the proof of my ordeal and damages.

Thanks very much,

Sincerely yours