[Resolved]  Flipkart — Return Issue since from a month

Address:	500008
Website:	Flipkart

Hi,

My name is L Imran Khan and my flip-kart login details are below

Ph. no.: +91-[protected]/+91-[protected]
Mail Id: imran.[protected]@birlasoft.com

This is to bring to your notice that I'm trying to return a product by name ManQ Solid Men's Waist Coat with order id- OD[protected] and the product wasn't of a expected quality and it's the worst product for that price, since from a month I'm raising a return requests and it is the 6th time now, but still can't able to get the resolution for my issue. Every-time the wish-master coming to collect the item but asking Mrp Price Tag which I haven't received at the time of product delivery, and I keep on trying to call flipkart helpdesk and everytime i'm explaining this issue to the agent and the agent will say our backend team will contact you, but after 4 days backend team will call and say we are raising return on behalf of you, when the wishmaster comes give the product to him he will take, but when wishmaster come and try to validate all accessories he is coming to the same point that tag was missing and without that return cant be approved. When i connected with agent again he is saying give the product sir he will take and will process the refund but no luck next day wishmaster coming and returning the item as rejected, almost about 35 times I have called the agent and everytime a new agent will connect and I need to explain the whole issue, it's very frustrating, continuously keep on facing this issue since from a month. I want to know why vendor lying that tag was there but god knows it wasn't and I keep on explaining this to the wishmaster and flipkart agents but no one trying to figure out this with vendor. Hate to continuously followup on this, why flipkart providing such a disaster issue, whilst I never faced this with Amazon or any other e-commerce sites.Why your making customer to suffer like this, we believe flipkart is the good site and will do purchase but this kind of service won't be acceptable and leaving a bad remark on this site.

Please look into this as early as possible. Please do the needful.

Thanks&Regards
Imran