Flipkart — Return Lenovo Ideapad slip 3 my product

I had ordered (order id - OD[protected] a product on 23th April 2021 which was delivered on the 27th April 2021. Laptop Harddisk was defeted that was addressing by the Lenovo company. First of all I had generated return request on 29th april 2021 that was cancelled by your agent because we need change my pickup address after that i couldn't submit the request again when i have called your agent on 11th may 2021 so your agent was saying we can't do any thing because of return policy When the cancellation was done by your agent then I have contacted to lenovo brand so lenove technician visited on my house and checked all laptop then give me DOA Certificate 25th May 2021. After that we contacted every day till 31th may 2021 so flipkart agent was saying our concern team will contact you but we didn't get any call from concern team. After that on 31th may 2021 we request to flipkart agent please contact with me your senior person. I told them the whole story after that they accepted my refund request. Today means 18th june 2021 my return pickup date but till now not any agent visited here. Again flipkart agent cancel my request and generate new request for pickup my product on 18th july 2021 but before that the technician will come. Flipkart is telling me to wait for 20 days & Why my return request is pending when lenovo technician has already arrived and checked my laptop on 23 may 2021. Also Lenovo company has given DOA Certificate So why return request is pending & not yet filled.

My contact number [protected]
and email - [protected]@itbudy.com