[Resolved]  Flipkart — return pick up and replacement not done

Address:	New Delhi, Delhi, 110059
Website:	www.flipkart.com

I ordered a 4 door spacewood classy engineered wardrobe from flipkart order id is od[protected]. The item was faulty and i ordered for replacement which flipkart agreed but they emailed me to ship the item back to them which is totally harassing the customer as i am not liable for arranging a return pick up. Flipkart is liable for arranging the return pick up through their courier and send me replacement. I lodged a complaint with them and i got an email that the return pick up will be done by 11th may 12.30 pm and i got a call from flipkart executive too regarding return pick up within 24 hours which was not done. I have tweeted thousand times called them mailed them but no return pick up done yet. The product has been uninstalled and packed by their partner jeeves but flipkart has not yet picked up the product for return which is their responsibility. I have paid 20000 for product and am being harassed as flipkart is not picking up my product. Please help in replacing and arranging a return pick up from flipkart of my faulty wardrobe.
Regards kishlay vatsyayan