[Resolved]  Flipkart — Return & refund

Address:	Bangalore, Karnataka, 400708
Website:	www.flipkart.com

I had order a Mobile phone (Micromax X601) through Flipkart which was delivered on 13th Nov 2015, the product which was received is without box & accessories we accept the product . After some 4-5 days we know the mobile phone speaker quality was very poor & the phone get switched off in between so we decided to return the product.The request sent to flipkart to return the product on 22nd November. The Pick up boy comes to pick up the mobile phone but he has not take the product back because the Box is not available, since i have not received the box how i can provide him the Box. the same complaint was given to flipkart in details on Toll free no. they assure me that the pick up will be done from our end without box will be accepted by flipkart. I have waiting last 3-4 days that pick up will be done because i receive daily message from Flipkart that your pick has been scheduled today but end of the day nobody comes for pick up. Today pick up guy come to pick up the same product hence he rejected with same reason that box is not available will not take this product. After several call to customer service with detail brief about the product then also this happen, Today i:e 15th December the pik up was not done.