[Resolved]  Flipkart — return rejected of a duplicate hp laptop

Address:New Delhi, Delhi, 110030
Website:Www.flipkart.com

I ordered a hp laptop from flipkart but what they provide me was a different old model and as soon as i found it i immediately placed a return request for that before closing of the 10. Days return period. But what flipkart is doing is unexpected. They didn't contact me when i placed return request and said we'll contact you after 4 days and after 4 days what they said "your return window is closed now" inspite of the fact that i place return request on 1st november that is before 5 november (Replacement period 26october - 5 november) it's not my fault the return window is closed it's flipkart's fault that they contact me after that. And now from tha last 10 days one moment they placed the return request and after some time they said your return request is cancelled. I don't know what flipkart was doing from the last 15days that they are neither passing any resolution nor accepting my return request. Every time i call them they said we'll help you but i don't know when after months or after years this is the worst experience i had with flipkart. Flipkart
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Dec 23, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2018
Flipkart Customer Care's response
We will revert on it.
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