[Resolved]  Flipkart — Return rejected without pickup

Website:www.flipkart.com

Ekart rejected my return request saying that the product is mismatched. But nobody from Ekart has visited to me for picking up the product. This is my tracking id FMPR[protected] for METRONAUT Slim Men Grey Jeans. This happened two times.Now today is the last day for return but Ekart rejected my return request without visiting for pickup.And in the message it was told that product mismatch. But nobody from Ekart visited to me.I need refund now. I talked with Flipkart customer care but they didnt help me
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Oct 14, 2021
Complaint marked as Resolved 
Thank you Flipkart.Flikart has successfully refunded my money. My issue is resolved. Thanks Flipkart
Flipkart customer support has been notified about the posted complaint.
Oct 11, 2021
Updated by Manazz
Again Ekart rejected my return without even visiting for pickup. Now total 3times rejected by Ekart without visiting to me for pickup the product and telling that product mismatch. Tracking ID FMPR[protected]. I got no help. Please refund my amount and take the product.
Verified Support
Oct 12, 2021
Flipkart Customer Care's response
Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
Oct 13, 2021
Updated by Manazz
I had ordered METRONAUT Slim Men Grey Jeans with order id OD[protected]. My registered email is manas.[protected]@gmail.com. Till now Ekart has rejected my pickup 5times without even visiting to me. Though I have talked with Flipkart CS they didnot help me. Now either you pickup my product or refund my money.My return request has been rejected 5 times by Ekart saying product mismatch but they did not even visited to me once. I am mentally harrased now. I need my refund. Please help me
Verified Support
Oct 15, 2021
Flipkart Customer Care's response
Hi,
We would like to let you know that the seller has refunded of 27 super coins in super coins section by 15th Oct 2021 Rs.497/- to the FLIPKART_FINANCE details provided for the 'METRONAUT Slim Men Grey Jeans ' with order ID OD[protected] on 14th Oct 2021. It will be reflect to your FLIPKART_FINANCE by 15th Oct 2021, as per standard banking procedures. Thank you
Complaint comments 

Comments

Earth rejected my return request saying product mismatch but Delivery Boy successfully picked up my product. Tracking I'd FMPR[protected] of Aadi Slides. Please refund my money through gift card wallet.
Ekart rejected my return request saying product mismatch but Delivery Boy successfully picked up my product. Tracking I'd FMPR[protected] of Aadi Slides. Please refund my money through gift card wallet.

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