[Resolved]  Flipkart — return request refused inspite of products missing

Website:

flipkart.com

I ordered three bombay dyeing bedsheets from flipkart. I recieved only one bedsheet of them. So i requested refund for the other two bed sheets which i didn't recieve. After many days of hassle from my side (Example - repititively calling the customer service to elaborate the issue), i finally got the refund of one of the missing bedsheet on my flipkart gift card. But i didn't recieve the refund for the another missing bed sheet. Even before this 1st refund was received, my return requests were cancelled by the seller inspite of providing proper reason (I. E products were missing). Moreover one of the most suprising factor is they wanted my aadhar card details to match with that of my address of flipkart. Secondly i didn't know about this hilarious rule before i created the flipkart account. While sending them the aadhar card details i even mentioned that the phone number and the address donot exactly match with my flipkart account. But still they turned down my refund request several times. But i just kept on trying by calling the executives everyday and explaining them the issue again and again. I also had request returns on my flipkart account 'multiple times' just because they were 'declined every single time'.

Now let's jump over the case of my second account -
Almost the same things happened here as well.

The worst part is one day an email comes to me that my account has been permanently blocked due to multiple return request. My account which has been blocked. The refund money on my flipkart gift card was also present for the first product on my flipkart account. And as now my account has been blacklisted, i can no longer use that money. The refund of my 2nd product is still pending though on my gift card
Thus flipkart indirectly stole my money and blocked my account as well, inspite of repititively mentioning my concern and the reason behind the multiple request thing.

So it's my humble request to flipkart to please please please unblock my account. And consider this as a mistake to stand for justice from my side of they think so.

My order i'd was order: od[protected]

Item: bombay dyeing 164 tc cotton double floral bedsheet.

They blocked my account while processing refund for the above product.