[Resolved]  Flipkart — rs 1000 take by flipkart but not agree to return

Address:

Chandi prasad lane, jogser, bhagalpur, Bhagalpur, Bihar, 812001

I am purchase a phone from flipkart at 4th oct of rs 14999
I used one of my phonepe coupons of rs 1000 which is credited in flipkart account and i am liable to pay for 13999 which i pay online and my oder confirmed and delivery date show me 11th oct
At 11th oct suddenly delivery date change and new date is 16th but on 15th delivery date again change and shows 18th oct
Now i call to customer care and ask why this will happening
Please cancel my order and refund my amount and i also asked about what happen of my coupon which i used at time of purchase he said you get your offer again and said you got your amount after saler got the product
He said you get your amount by 24th oct
I said ok
But after cancelling the product i got my amount 13999 in my account suddenly.
But my 1000 coupon of phonepe or anykind of flipkart amount is not credited in my account.

So now i call again to customer care and another person said this is not possible you cant get back your 1000 coupon or anykind of amount by flipkart.

This all case is actually a big bluff by flipkart.
He not even place my order to any saler and after cancellation he credit my amount 13999 to me and flipkart got 1000 rs by phonepe which is now no one take from them.