[Resolved]  Flipkart — rude behavior

Address:

636005

My name is manjula. My mobile number [protected]. I booked tv unit in flipkart. I received my product (Tv unit) through flipkart on 03.06.2018. My invoice number fabbu[protected]. They are send a message to installation on 07.06.2018. Today morning also i got one message your "dear customer, jeeves engineer a. Saravanan [protected] will call you to fix an appointment". I called to saravanan he is mobile number was switched off. After some time i called him. He attend the call and told me i will be there at afternoon. So again i called him. That time he says within half an hour i i'll be there. But he is not came. Again i called him. But no response & he didn't pick my call. So i called jeeves office. Office number is[protected]. They attend my call and told me i i'll call saravanan and arrange for installation. So i am waiting. But no one came. Again i called to office. They says we i'll arrange the persons tomorrow. I asked then why you gave a commitment to install. They will suddenly raised (Very anger) and behave like rude and cut my call. What is this. This is the good customer service. I paid the amount and receive the product without installation. What is the use of that product.

Note : very poor customer response...

Regards
Manjula p
Assistance professor
[protected]