[Resolved]  Flipkart — Rude behavior of the person who had come for pick up (od[protected]

Address:600034
Website:www.flipkart.com

Respected Sir

I had bought a rayban sunglass from flipkart .ORDER NUMBER-OD[protected]. I had requested a return since the product was not up to satisfaction. The person who came for picking the product was very rude. He did not call or inform that he was coming to my home and was very angry since i was not at home to return the product was not at. He has gone to the extent of tearing the papers which in front of my mom. When i heard of this situation i was furious and called flipkart and gave a complaint. I had spoken to three managers .The names i could remember are Swathi, Bala and another person name i could not remember .In spite of me requesting not to send the same person the same person was sent the next and the day after that also. Finally the return got cancelled and flipkart told me to rebook the return and promised again that a different person would be sent for pickup. But to my surprise the same person has been assigned again .i spoke to a manger called Priyanka today and she disconnected my call without addressing my complaint.

I have all the details regarding the return and the sms that flipkart sent me for return with the name and employee id of the person
Name of the person: Mani
Employee ID: E_54043

This carelessness of flipkart can be excused this time, considering the fact that i have let them go 4 times previously. My family mates fell threatened by the people that flipkart sends for return.

i request you to take strict action against Ekart logistics and make sure this doesn’t happened to any other customer again
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Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2016
Flipkart Customer Care's response
Issue has been addressed with customer, Refund has been initiated successfully.
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