[Resolved] Flipkart — sale during diwali at cheaper price but later refunded. now forced to buy at higher price

HM14

from Rajkot, Gujarat

Address:	Rajkot, Gujarat, 360001
Website:	WWW.FLIPKART.COM

Order id od[protected]

I have order flying machine boat shoes on 14th october 2017

On 22 october they canceled my order automatically.

I have called them, they give me multiple reason : 1st they say because of we have tried to deliver product but delivery not possible. I replied that i have not received any message of product out for delivery or not received any call regarding product delivery.

Then after they changed reason that due to heavy order, we cannot deliver your product.

Are you not able to know that you have heavy order while taking my order?

Why you take my order? Why you used my money?

Your officer said that we have written on website that flipkart has right to cancel product even after product is deliverd to you without any reason.

I have recorded this phone call. I am strange while talking with their officers. Please listen audio clip.

How fair this is?

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Dec 7, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2017

Flipkart Customer Care's response Consumer Helpline
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Verified Support

Oct 22, 2017

Flipkart Customer Care's response Kindly ignore the previous reply, We will revert on customer complaint.

Verified Support

Oct 29, 2017

Flipkart Customer Care's response The customer complaint about the order cancellation. We had interacted with the customer and explained about the order cancellation. Hence closing the complaint from our end.