[Resolved] Flipkart — Samsung 28 L Convection & Grill Microwave Oven | |
I have ordered Samsung 28 L Convection & Grill Microwave Oven with order ID OD[protected]. I had received the product but some parts(*1 crusty plate, 1 power steam bowl& 1 roller ring*) that were promised along with the product (i.e. microwave oven) are *missing* from the box. I had raised an issue regarding either the delivery of the missing products or a compensation amount for those missing parts. I recently interacted with one of flipkart customer care executive but she said that neither the missing parts nor the compensation amount for that could be given and dropped my call and initiated refund request for this order by her end. Now the price increased to 10, 289 rs but I had ordered it for rs 7123 on applying certain coupons and card offers and supercoins. I want those missing parts that were promised from Flipkart along with this product. Was this information helpful? | |
Nov 8, 2020 Complaint marked as Resolved The customer care called me from the number +918035061622. They asked me for returning the product and they wanted that I would take the refund for this in return.
I denied and said that now I don't want anything except the delivery of missing product or the compensation amount for the same.
Then they said lemme talk to our senior and after a while they said OK, and sent me a flipkart gift card of Rs. 500.
I m satisfied with this now. Flipkart customer support has been notified about the posted complaint. | |
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