[Resolved]  Flipkart — samsung ac delivered wrong product outdoor unit is of 1.5 same as I ordered but indoor unit is different I.e. of 1 ton

Address:	Sagar, Madhya Pradesh, 470002
Website:	Flipkart

I ordered Samsung AC on 1 May i got delivery on 14 May already delayed as expected delivery date was 8 May. Then we got wrong indoor unit. As technician came next day i recognized it as indoor unit is of 1 ton and the model number is also different.
We ordered for 1.5 ton model number AR18NV5HL.
But we got different product.
Technicians came for installation packwd the item for replacement and expalined the defect with customer care.
I already made a request for replacement on 15 May. but flipkart approved it on 20 May, again delayed, now pick up needs to be done ther are delaying again.
I am not understanding why you guys are delaying this much. Summer is at peak. Just for approval they took 5 days again for pick up they are taking lot of days.
What we wil do with the ac if the summer goes off.
Kindly deliver the product this week only.
I already told them we are suffering a. Lot. My mother is having cancer she had gone through radiotherapy we need ac on urgent basis.
Flipkart is delaying a lot.
If you guys not able to delivey the right product on time then return it.
Why end user is suffering.
We waited a lot and still waiting.
Deliver the product fast otherwise return it we will buy it from the store as we need it urgently and you guys are not understanding our problem.