[Resolved] Flipkart — Samsung Galaxy Note Cover | |||
Order ID: OD[protected] Product: D'clair Book Cover for Samsung Galaxy Tab 4 T231 In case you call, please call on [protected] instead of the number thru which the order was placed as that number s no more with me. I ordered Samsung Galaxy Tab 4 cover as a gift for my friend who lives in different city and it got delivered on 24th Dec evening, when I met my friend and gave him that it was found that the cover size is smaller than the device, I contacted Customer care on 4th Morning through email and I was suggested that due to 10 days return policy they are not going to entertain my request. I requested them again on the mail that it was just the 11th day and they can be so flexible to exchange this product with the correct size but they again replied with the same set of lines. I made a call to the customer care and was again told the same thing. I agree that, I contacted them on the 11th day and that was just because I had to postpone my plan to go my friend's city. I am not looking forward for the return it's just the exchange that I want with the correct size. Need help in this regard to at least allow me to exchange this with the correct size else this item of Rs. 435 is a total waste for me. Was this information helpful? | |||
Apr 13, 2017 Complaint marked as Resolved The complaint was not resolved and am disappointed with flipkart. Flipkart customer support has been notified about the posted complaint. Verified Support Feb 03, 2017 Flipkart Customer Care's response Customer has ordered wrong model, hence the request was denied.
| |||
Add a Comment | |||
55%
Complaints
46700
Pending
0
Resolved
25440
View all 46700 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment