[Resolved]  Flipkart — Samsung galaxy s7 edge refund

Address:Bangalore, Karnataka, 600041
Website:www.flipkart.com

I have ordered samsung galaxy s7 edge (Order # od[protected] part of the prelaunch, now after using the phone for couple of days the phone started to hang and reboot. After initiating a complaint, one of the engineers called me and asked me to factory reset the phone and promised to call back yesterday around 12 noon. I didnt get the call at all, when i complained they said that they are looking into this and requested 24hrs for resolution.

Today morning they have closed the complaint and declined to refund the money of 57000 inr. I dont want this crappy product. Please help in getting my money back.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2016
Flipkart Customer Care's response
Issue has been addressed with customer.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46701
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information