[Resolved]  Flipkart — samsung handset

Website:Flipkart

Flipkart and its courier subsidiary are messing up every other order with delays or lost product. Also the customer care is useless as they cant really help with tracking or current whereabouts of the shipment.

I have faced this issue multiple times over last year or so.
Currently i am waiting for delivery of handset which was supposed be delivered yesterday (21/07/2018) and yet there is no update on delivery. Tracking shows multiple mis-route updates from different branches in thane and navi mumbai.

I am not sure if they have the shipment or lost /damaged it.

Trying to follow up with customer care and they are giving estimates of another 5-6 days for delivery of the product.

Contact : [protected]@gmail.com
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Aug 30, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Jul 30, 2018
Flipkart Customer Care's response
Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product is delivered on 26 July, 2018. Hence, closing the complaint from our end.
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