[Resolved]  Flipkart — Sansui horizon 2

Address:131001
Website:Flipkart

I purchased sansui horizon 2 on 21 june from flipkart. But this was defective. So i request the company to replace the product. After replacement, the company delivers defective product again. Again i went to customer care through telephone and tell them issue and to change or refund. They again and again give me the customer care no. Of sansui india last 10 days after the date of replacement, they ignoring my complaint and not resolving my complaint. They neither replacing nor refunding for the product.
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Jul 24, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Jun 21, 2017
Flipkart Customer Care's response
We have taken up this case internally. We will get back to the customer with an update on it.
Verified Support
Jun 23, 2017
Flipkart Customer Care's response
As per our policy we can not initiate return. We request you to visit authorized service center.
Jun 28, 2022
Updated by jinenderjinu
The phone is still in the same situation
Jun 28, 2022
Updated by jinenderjinu
After 5 years passed No repair by the service centre
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