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Deficiency of service, misleading delivery commitments, and harassment by Flipkart.
Order Details:
- Order ID: OD[protected]
- Product Name: Hi Tech Impulse 12 Inch Sealing Machine
- Amount Paid: ₹810 (Prepaid via Credit Card)
Grievance details:
The seller and platform committed the final delivery date as 18th October 2026. On the final day, the customer support team explicitly assured me via Twitter DM to wait until 11 PM for delivery. However, the delivery failed completely. Shockingly, the company quietly modified the delivery date to 21st October 2026 in their internal system without my consent, and the product tracking shows it is still stuck at the Uluberia hub since 15th October.
This amounts to unfair trade practices and a severe deficiency of service under the Consumer Protection Act. I have made the full payment in advance. I demand immediate expedited delivery of my product along with appropriate financial compensation/ Flipkart Gift Voucher for the mental harassment and misleading updates provided by the platform. Was this information helpful? | 
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