[Resolved]  Flipkart — seller cancelled after product almost reached destination

Address:Mumbai City, Maharashtra, 400013

I had ordered a gaming laptop during the big billion sale on flipkart on 14th oct'18 and was expected to deliver today (23rd oct'18). At the last moment when the order was out for delivery it showed that order cancellation had been initiated by seller without any intimation and return of order along with refund was initiated.
This was with an exchange of product for which i had already let it formatted and ready for exchange in which i had to delete personal files as well. Not only did my payment get stuck for 7 days during this delivery period but again the refund will take another 8 days which basically means i cannot take anything even during the sale from 24th oct onwards on amazon. (After this incident, no faith in flipkart)

Feel highly disappointed and cheated. The item was a steal with the discount price and bank discounts applicable. (Highly advertised during the sale). Now it feels like they are just cheating the customer by highlighting goods/sellers and making false promises. This is as good as fraud.
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Dec 2, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Oct 24, 2018
Updated by Sushanth Shetty
Funny thing is the same laptop is again up for sale by the same seller and it is covered under flipkart assured with a guarantee delivery of 2 days.
Verified Support
Oct 31, 2018
Flipkart Customer Care's response
We will revert on it.
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