[Resolved]  Flipkart — seller denied replacement due to ourcover is not available

Address:Ahmednagar, Maharashtra, 413709

Hi,

I bought nokia 6.1 plus mobile through flipkart and there was some problems with handset hence asked to replace. After fighting with your policies and seller, seller was agreed to replace. Now wishmaster came to my place to replacement but unfortunately i don't have ourcover box but i have brand box, invoice, all accessories but i couldn't get replacement.
From last 4-5 days i am contacting with flipkart and all those people are saying we can't do anything against seller. Do you this that it was my mistake that i purchased mobile from flipkart?
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Dec 1, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Oct 26, 2019
Updated by Sam Ghogare
Flipkart can't make happy to their own customer
Verified Support
Oct 27, 2019
Flipkart Customer Care's response
Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.
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