[Resolved]  Flipkart — send me stone and not replacing or refunding

Address:530032
Website:flipkart

When i booked a mobile iphone5s 16gb worth 16770 in flipkart, they delivered me a stone instead of phone. When i had written multiple issues the flipkart used to give me a promised date and used to skip my issue. Like this i waited and finally ni resolution is there. I don't know why they are taking money and sending this type of products to online paid customers. Amazon is good compared to flipkart as they won't send these kind of stones and chest. They are not even accepting the return request in their site. Please look into my concern and refund as soon as possible
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Sep 14, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Aug 08, 2018
Flipkart Customer Care's response
Customer raised complaint regarding product missing, we have interacted with customer and informed seller has approved for the refund hence told refund turn around time closing the case from our team
Complaint comments 

Comments

I'm ordered a product worth rs. 787 on 20th july. And order cancelled on the same day because of delivery takes long time. Same day i procwss for refund. But today is 29th july till this time no amount is credited to my account. What will do. Whom i call. What is the next step
Full screen white while i am watching the movie.
Er Akshay Pachauri's reply, Jul 27, 2018
Full screen white while i am watching the movie.

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