[Resolved] Flipkart — Sent defective mobile

sowda

from Vepagunta, Andhra Pradesh

Address:	Bangalore, Karnataka
Website:	flipkart.com

I ordered on 16.04.2016 for a infocus m-260 mobile phone to flipkart through online.
On 21.04.2016 i have received the ordered mobile phone through flipkart and paid 4, 090/- ti the courier boy. Now i wish to tell that at the received phone is
Not working properly (The second sim slot was not working). I have informed the problem to flipkart over telephone several times.In reply they have assured that their courier boy will collect the defected phone from me on may, 7th onwards and also assured me that amount 4, 090/- will refund to my account. But regret to inform that they have rejected my request and cancelled the refund of my money on 06.05.2016. So kindly take action against them and arrange to refund my money. Relevent documents are sending to you for your kind reference
Thanking you sir

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May 16, 2016

Complaint marked as Resolved

After complaint with you 6th May, the Flipkart mailed me to their courierboy will collect the defective mobile and refund my money to my account once the pickup was approved. But today the Flipkart was cancelled the refund of my money.

Flipkart customer support has been notified about the posted complaint.