[Resolved]  Flipkart — sim card issue

Address:Kolkata, West Bengal

I purchased a redmi note 4g.but it is a faulty item..it has sim card issue..to i complaint to exchange it with a new model.but flipkart did not change it.and they are giving me times everyday but doing nothing..they each day give me 24hours.nd cancel my exchange complaints...when you sell a faulty item you should change it...but they are doing nothing.plz change it.
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Complaint marked as Resolved 
Verified Support
Apr 12, 2015
Flipkart Customer Care's response
Dear Joy, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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