[Resolved] Flipkart — sony 1 tb hard disk

E.Hemanth Nandha

from Chennai, Tamil Nadu

Address:

517501

I have purchased sony 1 tb external hard disk and it's not deducted to my sony tv. I am complained 4 times from 15 days. Every time postponing the issue.

When i gave 1st complaint they have given time 5 working days to resolve. And next complaint given after 5 working days they have given another 5 days to resolve the issue. I have informed them to return my product and refund my money. Simply they are telling seller is not accepting the refund or replacement. When i call customer support they are saying wait for some time will escalating your issue to seller / concerned team. But not resolved my issue still now.

I request you to pls raise a complaint against flipkart

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Dec 26, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 24, 2018

Flipkart Customer Care's response Customer raised a complaint stating that the product delivered was defective. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund will be initiated once the product is picked and will be completed within 7 business days of initiation. Hence, closing the complaint form our end.