Flipkart — Sony HD ready LED TV 32 inches

Address:	Bhopal, Madhya Pradesh, 462021
Website:	Flipkart

I am completely disappointed with the unprofessional and unacceptable behaviour of Flipkart. The moment I ordered, Sony LED TV, it has three offers below:
*No Cash EMI on Citi bank credit card.
*15℅ cash back on Citi bank credit cards.
*Win eGV of 1lac, iPhone 7 and more.

But when the product delivered, the offer summary got changed. They removed the No cash emi and replace it with Sony power bank. Moreover power bank not delivered yet.

After following up with flipkart helpdesk, three times, they said Yes the no cash emi is applied successfully. Bank can provide the details related to same. So I contacted Citi bank and they clearly denied, then I again contacted flipkart n eventually get email from flipkart that there is no such offer of no cash emi to your products.

This is unacceptable.
I decided to go to consumer forum, as I do have screenshot and audio recording of conversation with flipkart executive, accepting no cash emi applied successfully on my order as proof.

Sudeep Sarkar