[Resolved]  Flipkart — Stopping of Cancellation of Order no. OD[protected]

Flipkart team, I was successful in buying a Lenovo K3 note handset through the 1st flash sale. The order ID is mentioned in the subject. I have been very keen to receive this handset and this was the reason that I had invested 1 hr during the flash sale day to ensure I am successful in securing the handset. There was a problem with the pin code I had entered while booking the handset & I had had a chat with customer care executive & conveyed him the corrected address with right pin code: Jacobs Engineering India Pvt Ltd, Building no 7 (104), Near universal exchange, Millennium Business Park, sector 2, Mahape, Mumbai Pin code: 400710 The executive promised me that he has escalated the issue & the order will be delivered to me in 48hrs (see attached files). However on 13/07/15 I received a mail from Flipkart.com stating they have initiated the cancellation process for my order. I do not want to cancel my order & I want to receive my product. Please stop the cancellation procedure immediately & please redeliever the item (Lenovo K3 Note) as soon as possible at my corrected address as provided above.
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Complaint marked as Resolved 
Verified Support
Jul 14, 2015
Flipkart Customer Care's response
Unable to reach customer on his primary number provided and we see that the shipment was marked "courier returned" and we have arranged for re-shipment and it is in approved status. So closing the case as the issue stands resolved.
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