[Resolved] Flipkart — supplied damaged mobile iphone

Naren5389

from Delhi, Delhi

Address:

Gurgaon, 122004

Dear Team,

I had ordered Iphone 8 on 05th December 2019. Got the mobile on 07th December 2019.

But When I switched on the mobile i was shocked to saw the line on the display of iphone 8. Immediately than make a complaint at customer care on 07th December 2019.

From 07 to till date I didn't get any resolution from flipkart, My return request has been rejected after 04 days today.

Now I am clueless what to do. Again request you to kindly replace the mobile.

Thanks a lot
Narender
[protected]

+2 photos

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Jan 14, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We would like to let you know that your replacement of the Apple iPhone 8 (Space Grey, 64 GB) has been approved by the seller. We would like to let you know that courier service provider has confirmed the pickup and delivery of the product from your address by 14 Dec 19. The seller has shipped the replacement to you via the courier service provider and this will reach you by 14 Dec 19. You can also check your order status here: http://fkrt.it/bqWLi~NN.