[Resolved] Flipkart — taking 2 month for giving refund | |
I have returned liviya 1080lvsb 16 l small backpack (Black) with order idod[protected] on 23 april 2018. I have done payment by debit card via phone pe on 23 march 2018. By which debit card i have done payment, that bank account is closed on 9 april 2018. Before returning i asked flipkart due to my account is closed, so how i get refund. Flipkart executive told me that it comes in your phone pe wallet you will transfer any other bank account. That's why i have returned product. I have returned product on 23 april 2018, after many calls to flipkart, phone pe still i didn't get refund. Due to my bank account is closed bank told me that, any transaction is not possible in closed account and refund goes reverse to credit source. But flipkart is telling me visit your bank. I have visited 4 times in bank and i also share account closure letter to flipkart for their confirmation. But each and every call i told them to share transaction detail of your seller or my refund amount is not goes back to seller in written. But they are not sharing seller transaction detail with me. I thnik flipkart is not willing to give me refunf. Flipkart is doing cheating with customer in giving refund. Was this information helpful? | |
Jul 9, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 05, 2018 Flipkart Customer Care's response We will revert on it.
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