[Resolved] Flipkart — that my order is not pick up | |||||
I ordered a redmi note 4 dark grey 64gb and recieved on 11th july 2018 but my mobile start hanging so i registered a refund request with sub hang but when i Call to flipcart team it provides me some troubleshooting and duiring troubleshooting my mobile became dead. So i asked to flipcart team i have to face some problems because of my sub so they say no because you mention in description that during troubleshooting the mobile bacame dead. But when ekart person come to pickup my phone he does not take phone saying that your sub is wrong you have fil in sub deadand my refund policy is completed. So i have no chance to recomplaint of refund. I call to flipcart team after that and they registered complaint regarding the wrong sub and forward to packet team and assure me that your complaint is solved soon and give 5 days time but due to some problem i want that my order is pick up hurry. So please tell me what is my mistake if i fill wrong sub than flipcart team have to tell me when i talk to them after registring my complaint. So i want my refund fastly because of some problems in my home today is 23 july 2018 and i want my refund my on 24th july 2018 so please do something please solve my problem i am very thankful to you. Was this information helpful? | |||||
Sep 2, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 24, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Jul 31, 2018 Flipkart Customer Care's response Customer raised a complaint regarding product defective, we have interacted with customer and informed seller has approved for the refund hence told refund turn around time closing the case from our team
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