[Resolved]  Flipkart — the company says billing address and shipping address cannot be different

Address: Mumbai City, Maharashtra, 400050
Website: flipkart.com

I order a company phone, and had put my home address as the shipping address. Flipkart does not allow one to change the billing address, when i requested them to change it, they said thats not our policy. They refuse to let me change the address.

Please can i get help with this.

My number is [protected]
Order number is od[protected]
Was this information helpful?
No (12)
Yes (8)
Mar 3, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Jan 27, 2018
Sri Suguna Naidu's response
Take sevier action on him
Verified Support
Jan 30, 2018
Flipkart Customer Care's response
We will revert on it.
 
6 Comments

Comments

Courier boy communication is too bad.please don't send the product through gudiwada e kart

the company says billing address and shipping address cannot be different - Comment #2987327 - Image #0
Is it safe to enter over debit card pin for purchasing products
Worst customer service from flipkart. My order has been Misroute (Same City Misrouted) plz resolve it ASAP.My complant no:in[protected]
Dear Sir,
I purchased a running shoe from flipkart on October 2017, order no OD[protected]. But within this time it is make defective.

I have requested that please exchange it as early as possible so that I can use it.

Ajoy Bhattacharya
[protected]
While booking the order when i asked customer care they informed me Bill to ship too address can be edited after delivery the products which is ordered and now when the product is delivered. They are not editing the bill with bill to ship to address.
Nimitkothari08's reply, Dec 31, 2022
Same here! Was the issue resolved?
I am also having the same problem that I need to order company phone with company details in the invoice but in the shipping address I want my home address details. @Flipkart team please let me know how to resolve this problem.

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