[Resolved]  Flipkart — The seller Not providing replacement as per policy

Address:

Vill- Ahammad Pur, Post - Dakshin Kalyanpur, Dist - Purba Medinipur, State - West Bengal, Pin - 721455

Dear sir,
I am Subhendu Dinda, last 30/10/2020 I purchased one mattress through online from Flipkart.com, which is order id # OD[protected], now problem is, i ordered the mattress size is (78 X 60 X 5 ) inches but they are sent me the different size which is (75 X 60 X 5 ) inch, which is not fitted on my bed, after i ordered the mattress i could not track my order because they not provide tracking id number and delivery status, still now also, not showing delivery status in my flipkart account for this wakefit mattress, and suddenly they call me on 30/10/2020 and told me your mattress is arrived and i received, but that is wrong size. in the invoice they mention size is (78 X 60 X 5 ) inches but the seller sent wrong size mattress. i already contact flipkart, for replace my mattress, but they ignore me to replace the mattress, I want my proper mattress size which was i ordered .
So, i have to request you, please take the necessary action for replace my mattress as soon as possible, i hope you can understand my situation and please consider this issue as a high priority and do the needful Sir.

Your support will highly appreciate
Thank you & best Regards.

Name - Subhendu Dinda
Date of incident - 30/10/2020
Mobile no - [protected]
Email - [protected]@gmail.com