[Resolved]  Flipkart — The TV was repaired on 8th October but stopped working again on 10th October.

Bought vu smart tv in july 2018, (OD[protected]with 2 year extended warranty from flipkart valid till july 2021. TV stopped working on 28.9.2020 and i filed complaint for repair with jeeves (Flipkart service arm). The TV was repaired on 8th October but stopped working again on 10th October.
After complaining again, I received a call from Flipkart for giving 70% refund for the TV. After giving them the bank details on mail, I got a call and mail from Flipkart on 18th that the amount of 18295/ - will be credited to my account as refund of defective TV and the TV will not be picked up (we can dispose off the defective TV) the mail is pasted here:

Hi Pulkit,

Order ID: OD[protected]

This is further to the telephonic conversation that we had.

We'd like to let you know that the seller will process the refund amount of Rs.18295/- within the next 24-48 hours & it will be credited to the Neft bank account within 3-5 business days as per standard banking procedures.

Also, Vu Pixelight 127cm (50 inch) Ultra HD (4K) LED Smart TV product wont be picked up by the seller.

A short survey will be sent to your registered email id to know how satisfied you were with the resolution we've provided. Please do take a moment to let us know, so we can always try and do our best to delight you.

Have a nice day!

Thanks,
Jessika Peter
Team Social Media

But sad to say that refund not received till date. Now after I have disposed the TV to scrap dealer, they are sending mails again and calling for resolving the matter, even though the matter is already settled by way of refund for TV.
These guys cannot honour their own word, and are therefore not reliable. I have vowed to never buy anything from Flipkart again in my life.