[Resolved] Flipkart — They deducted my money from my account and also canceled my order without my confirmation.

Yamini prajapati

from Mumbai, Maharashtra

Address:	380015
Website:	www.flipkart.com

Hello,
this is yamini from Gujarat recently on 12th October 2016 i ordered a handset of Samsung from flip kart with order number OD[protected] . i was pay my whole amount from my credit card but don't know how automatically they canceled my order without my confirmation and when i called up to customer care an executive said that if i have an emergency than i can purchase from market and when i was asked for my money than he said it may refund in 8 working day.

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Oct 18, 2016

Complaint marked as Resolved

finally refund done.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2016

Flipkart Customer Care's response Due to tech issue order was cancelled. We have asked customer to place fresh order via Email.

Oct 17, 2016

Updated by Yamini prajapati your executive was ask me to purchase product from market.

Oct 17, 2016

Updated by Yamini prajapati please help me to refund may amount so i can again able to place new order and i have credit card and i want to purchase it via EMI option so how can i buy it as COD.
so please help me ASAP
this will be my Papa's Diwali Gift Please Try an Understand.

Oct 18, 2016

Updated by Yamini prajapati ok thanks its done

Verified Support

Nov 08, 2016

Flipkart Customer Care's response As the issue had already been addressed.