[Resolved] Flipkart — Transaction complaint

Tamilvendhan Agal

Address:

Aathivaraganatham,Amman Kovil Nera

I ordere running shoe through Flipkart, when I made payment through phonepay app, it's displayed as successful and money debited from my account transaction Id is P2009192050102225353070

But for Flipkart side said not received.so I got my product by cash on delivery. But am not refunded, so I return my product. And the problem is, I refunded only for cash delivery amount, not online transaction, phonepay said, merchant not responsible. Please help to get my money back. And order Id isOD[protected]. Again is said I received the amount which I paid through cash on delivery. Not phonepay money.

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Aug 15, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 1023 for order ID: OD[protected] on Oct 09, 2020 and will should have reflected in your bank account by Oct 12, 2020. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.