[Resolved] Flipkart — unable to change my address after wasting whole day on customer service | |||||
I have made an order order id od[protected] you will get the details by the number. Unable to change my address after wasting whole day on customer service They told me to wait for 4 hours some superior will call back i am yet to receive any such call Problem is the address is wrong and nobody stays at the location anymore. I want to save both time and resources o[censored]nnecessary packing and delivery. They are neither changing the address nor cancelling the order. There should be some manual intervention in the system at place as there is no point in wasting that logistic resources. All the ecommerce website i used in the past like amazon have the option to change the address as it is the common sense that the function be in place to change the address. This constant followup with the support team and same response Was this information helpful? | |||||
Dec 4, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 31, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Nov 01, 2018 Flipkart Customer Care's response Resolution is provided to the cx under incident IN[protected] stating address change is not possible.Cx agreed. Closing the case. | |||||
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