[Resolved] Flipkart — unable to claim flipkart buyback guarantee against my phone oppo f9 pro

jrsvinay

from Gonda, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201017

Details of my Flipkart Account.

Registered Email- [protected]@gmail.com

Registered Mob. No.- [protected]

I purchased Oppo F9 Pro alongwith buyback with order id OD[protected]. As per the buyback, the link to claim buyback guarantee offer should be activated by April 18, 2019. But as of now, the link is not available and so, I am unable to claim. Moreover, I had also raised a concern through Flipkart customer care with Request No.[Incident: IN[protected]]. But, even after a week, they could not resolve the issue. Everytime I ask them about the status, they ask me to wait for 2 more business days. Plz help.

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May 31, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2019

Flipkart Customer Care's response We will revert on it.

May 04, 2019

Updated by jrsvinay I still didn't get any resolution as of now. The customer care executive is neither updating the status nor able to deliver any update over call.