Flipkart — Unable to get back my Rs5000 balance in Wallet as my account got locked by Flipkart

Address:Bangalore, Karnataka, 560034
Website:www.flipkart.com

Just 10 days back i have added Rs.5000 gift card in wallet to purchase something and it was added successfully. Once it gets added after that i was unable to use that so I have email to flipkart and they replied below:

"Hello ASHISH,

We'd like to let you know that your recent return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

Thanks,
Flipkart"

I am receiving same response all the time whenever i asked for my refund of Rs.5000. I contacted over phone as well and they could not help me in this.
Please help me to resolve my issue as soon as possible.
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Flipkart customer support has been notified about the posted complaint.
Mar 04, 2017
Updated by ashisahu1186
I just sent an another email below to them for knowing about my refund of Rs.5000,

"This is really weird that I am asking about my refund of Rs.5000 and you replying me same answer all the time.
I got you answer and will not use your portal for any purchase in future, even I will tell this problem to my friend, family etc. to don not use flipkart for any purchase."

Just let me know how will refund my Rs.5000 which I have added in my account on 28 Feb 2017 asap.
Mar 06, 2017
Updated by ashisahu1186
So far not received any response.
Mar 07, 2017
Updated by ashisahu1186
Today, I have sent a follow-up email to flipkart but no response so far received.
Complaint comments 

Comments

My name is shivakumar [protected] oid OD[protected]

always send scrape items pls do not purchase any product from flipkart past 10 days I am struggling no resolution
they never care customer concern
If you take any product customer will lose money
Ordered samsung galaxy on8, back cover n tempered glass. Back cover n tempered glass is on shipping but phone nt processed yet though i ordered the phone first. Plz respond as soon as possible.. Ur kind response at da earliest will b thankful.

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