[Resolved] Flipkart — unable to pay to paylater due to flipkart unexpectedly blocked my account | |
I am absolutely disgusted with the flipkart service completely and not going to shop with them anymore Initially they blocked the account due to high no of return requests which were actually due to their delivery of wrong products at my doorstep of which i initially complaint many times Now in order to reactivate my account they asked to submit id proof which i did but in return they informed that the information is sufficient and to be honest i’ve been using these id proof all over And after making multiple calls to them to their customer support team in which no one was able to handle a single query those guys informed that i can only communicate via email to verification team and they have no role in it instead they can only forward my concern This email team never actually responds to your query and only sent predefined templates which is completely pathetic And now when after multiple attempts they were not of any help to unblock my account the paylater team is sending me an email to pay an amount of 4425 How can i pay an amount when my account is already blocked so i made one more attempt to these customer executives seeking help with the same and as usual they cannot help me and can only forward my concern to those useless email teams to which their reply was the same “predefined templates” First of all i’ve to pay for an amount and things which i don’t want and secondly they are not even helping me the way to pay for it which will eventually stuck with me no paying and adding penalty to it Enclosed are all the screenshots of the flipkart team useless service Now i’ve been getting reminder to pay for paylater account What am i suppose to do Was this information helpful? | |
Apr 17, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Mar 11, 2020 Flipkart Customer Care's response Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be bale to accommodate the return request. | |
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