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Flipkart — Unable to redeem voucher for Google Home Mini

Flipkart — Unable to redeem voucher
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pkspraveen
Feb 24, 2021Feb 24, 2021
Mark as Resolved
Order ID: GoogleVoucher

Hi,

I have received a voucher from Google to buy google home mini for Rs. 499. This is is unique coupon, when I go to redeem Flipkart is showing multiple errors.
1.Technical issue, please try again
2. Voucher already used

Both above errors are appearing a coupon is not listing in "My Coupons" option.

I have cross-checked in Google Support and they confirmed it's an issue with flipkat., the same error many people got from Flipkart and at the end coupon was listed in their Flipkart account. I am raising this concern since Feb 18th and still not resolved.

https://support.google.com/assistant/thread/98133439

When it is coupon is system generated how it can be used by someone else? was this a security breach by flipkart?
Please note, last date to redeem this coupon is 28th Feb, please look into this on priority.
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2021
Flipkart Customer Care's response We will revert on it.
Feb 25, 2021
Updated by pkspraveen Team,  
I am raising headsup again that last date to redeem this 28th Feb and am still getting same error as 'technical error,  please try again'. Please check attached screesshot. 

Feb 28, 2021
Updated by pkspraveen Team,

Today is a last day to avail this voucher and I don't think so it can be validated from tomorrow 1st March onwards.. I have raised this concern since 19th Feb and still no resolution provided.. never expected such poor customer support from Flipkart.
Mar 01, 2021
Updated by pkspraveen I have got a confirmation from Google to reach out to Flipkart and they confirmed it's an issue with Flipkart.

Complaint comments 
2 Comments

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Comments

I also have a same problem, can you please tell me what solution or answer you got?
Thank you
Reply
pkspraveen's [Complaint's author] reply, Feb 26, 2021
Please raise a ticket to Flipkart, so that they can consider this is an actual technical issue.. I had already raised and I wil keep you posted of I get any resolution.
I'm also facing the same issue..if any solution please let me know...Thanks
Reply
pkspraveen's [Complaint's author] reply, Feb 26, 2021
Please raise a ticket to Flipkart, so that they can consider this is an actual technical issue.. I had already raised and I wil keep you posted of I get any resolution.

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