Flipkart — Unfair Deduction of 10,618.82 from Flipkart Seller Account and Demand for Full Refund of PAM Basic Plan Charges

Address: India, Benglore

Website: seller.flipkart.com

**Subject: Unfair Deduction of ₹10, 618.82 from Flipkart Seller Account – Demand for Full Refund**

I am filing this complaint against Flipkart regarding the deduction of ₹10, 618.82 from my seller account balance towards the PAM Basic Plan (pam_basic_3months_8999).

I dispute this deduction and seek a complete refund of the amount. I have raised this issue with Flipkart and refer to the discussion held with Mr. Shobit and Mr. Yash Sahu on 12 January 2026. Despite raising my concerns, the amount has been deducted from my seller account balance.

I dispute the charges and request Flipkart to provide clear documentary evidence of my informed consent to purchase and activate this paid plan, including the applicable terms and conditions, subscription confirmation, and proof of authorization for the deduction. If Flipkart claims that I agreed to this plan, it must provide verifiable records establishing such consent.

I consider the deduction unfair and request a transparent investigation into the matter. A charge should not be treated as authorized merely because it relates to a seller account or a platform service. Flipkart should establish the basis of the charge and demonstrate that the plan was properly accepted.

**Resolution demanded:**

1. Refund the entire deducted amount of ₹10, 618.82 to my Flipkart seller account balance, without any further deduction.
2. Provide a written explanation and documentary proof of my consent to the PAM Basic Plan.
3. Cancel the disputed plan and ensure that no further charges are imposed in relation to it, subject to the applicable terms and the outcome of the investigation.
4. Provide written confirmation of the refund and closure of this complaint within 48 hours of receiving this complaint.

I reserve my right to pursue appropriate remedies before the competent consumer grievance authorities and consumer commission, as applicable, if this matter is not resolved satisfactorily.

I am seeking a fair resolution, full reimbursement of the disputed amount, and accountability for the deduction. I request Flipkart to investigate this matter urgently and resolve it without compelling me to pursue further proceedings.