[Resolved]  Flipkart — unfairly blocked by pay later enabled account and threatening to settle the dues without telling me how to pay

With reference to my Flipkart account mobile number [protected] & email id is [protected]@gmail.com ... Flipkart is continiously harrasing me through its system generated notification responses for the non payment of my flipkart pay later bill of whereas I tried opening my account for the last 11 months which had been blocked by flipkart on false grounds. Now tell me without opening the acount how can I pay?? Through my several telephonic conversations and many emails trails with them i have proven that my account is unfairly blocked I contacted to them but still they have not reinstated my Flipkart account after having promised many times to do the same . I have all my emails in my ID. Even when they blocked my account I have contacted flipkart on their helpline no. also send them various emails regarding the same but unfortunately they have stopped responding to me despite promising me so multiple times I have purchased so many things from flipkart. Now FLIPKART started to threaten me with its computerized notification messages through texts & emails that they can go legal. What a brazen of a response from flipkart where i should have gone legal instead they are threatening me with its legal rubbish...
How ironical is that... they themselves blocked my account and when i yet agreed to pay the due amount they stopped responding...
Therefore i would like to request you to kindly look into the matter and get this resolved expeditiously in terms of either reinstating my Flipkart account or provide me with an alternative option to settle the pay later dues which i always offered them to pay... If they are not able to do both then they should stop sending me their threatening IVR messages to pay the dues and erase all my data from their systems.
If needed i can produce all the proofs that i have at my disposal to corroborate my point that i did not ever violate their policy and always intended to settle the dues...
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Jan 21, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Dec 20, 2018
Updated by abhinav89k
With reference to my Flipkart account mobile number [protected] & email id [protected]@gmail.com, i would like to say the following... Flipkart is continiously harrasing me through its system generated notification responses for the non payment of my flipkart pay later dues whereas I tried opening my account which had been blocked by flipkart back then almost 11 months ago, absolutely on false grounds. Now tell me without opening the acount how can I pay, if you're not providing an alternate method to pay. Right from the beginning, through my several telephonic conversations and many emails trails with them i have proven that my account is unfairly blocked but still they have not reinstated my Flipkart account after having promised many times to do the so . I have all my emails trails available which can show how serious i have been about settling my pay later dues. Even when they blocked my account I have contacted flipkarts several communication channels like their helpline no. also sent them various emails regarding the same but unfortunately they've not responded affirmatively and now they've completely stopped responding to me despite promising me so number of times.
How ridiculous is that to see now FLIPKART beginning to threaten me with its computerized notification messages through texts & emails that they can go legal. What a brazen response from flipkart where i should have been going legal instead they are threatening me with their legal rubbish...
How ironical is that... they themselves blocked my account and yet when i agreed to pay the due amount they stopped responding...
Therefore i would like to request you to kindly look into the matter and get this resolved expeditiously in terms of either reinstating my Flipkart account or provide me with an alternative option to settle the pay later dues which i always offered them to pay... If they are not able to do both then they should stop sending me their threatening IVR messages to pay the dues and also erase all my data from their systems because i am done with such a customer harassing company...don't want to engage in any kind with them.
If needed i can produce all the proofs that i have at my disposal to corroborate my point that i did not ever violate their policy and always intended to settle the dues...
Verified Support
Dec 21, 2018
Flipkart Customer Care's response
We will revert on it.
Jan 08, 2019
Updated by abhinav89k
I was repeatedly promised for a call back response to waive my late fee after the payment but she had stopped responding...not a single response for the last 10 days even after having assured multiple times... by one of its employee named as Ms Jagruti shetty...
I have sent them many emails but they have not responded at all since then... All they have done is that my flipkart account is again blocked without informing me once...after having received the payment from me...
This is the apathy of highest order by FLIPKART.
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