[Resolved] Flipkart — useless service

Akash5994

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400709

I had ordered on 13th oct still i didn't got my order and the delivery date was 20 october.. I did online payment too.. On 20th october i called them they told me that it will be delayed in delivery they not even gave me reason about delaying they told me delivery will be on 7pm on 22nd october.. Then i called them on 22nd october on 10pm i told to them to connect call to your seniour but they put me on hold and then they disconnect my call and as a proof i have recording with me.. After that, i mail them also but i didn't get any revert from them.. Now they are saying like they are not taking any guarantee about delivery this is really bad experience with flipkart.. They are just showing brand name online shopping website but under these they are making fool to the people as well as customer's... Now i am mentally harassed with by flipkart and now i want compensation regarding these. Order id - od[protected]
Email id - akki5994. [protected]@gmail.com

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Dec 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2018

Flipkart Customer Care's response We will revert on it.

Nov 02, 2018

Updated by Akash5994 I Dont Want Revert From You...Now I Want compensation...because You Deliver this Product After 18 Days

Verified Support

Nov 02, 2018

Flipkart Customer Care's response customer has raised the issue with regards to the undelivered delay of the product as we have interacted with the customer and we have escalated this issue to the courier service provider and customer has confirmed that he has received the product and customer demands for Rs 1000/- as compensation so informed 149/- will be provided so customer denied hence closing the complaint from our end.

Nov 02, 2018

Updated by Akash5994 You guy's gave assured guarantee about that you will deliver my product within 5 to 7 days...but what happened u gave me my product after 18 days in that 18 days I suffer more than you..you did mentally harrassement to me Even after that you guys not even gave me gud respond..I have proof of of call recording you will know how u treat to me and I can show it to the consumer court also and also I can show all the emails you not even revert to my emails this also I can show to you..and after doing all these things with me you are giving me 149rs as compensation forcefully... I'm clearly saying to you I want 1000 rs as compensation and I will stay on my words for last until you guys don't give me 1000rs as a compensation...