Flipkart — Very very very worst flipkart return request service.. Product defective and not taken back...

Address:	534235
Website:	www.flipkart.com

I have bought Samsung Galaxy On5 mobile orderID: OD[protected] and productive is defective and I have raised return request on 30th Nov and approved and got confirmation through sms pick up guy will come on Tuesday. But Pick up guy didn't come. Again I have called Flipkart they didn't responding . Again I have called back this time I got an answer Network is down they can't help. Next day I have called, now they said their next level team will call back to me tomorrow. I have waited full day but I didn't get any call and no response. Next day I have called back to them they are saying that they need to verify it again through internet after 15 days i got this reply. Simply flipkart people time pass with me without resolving my problem. I have all proof and emails and sms, phone conversations. Please resolve my issue asap otherwise i'm going to raise a complaint in consumer court.