[Resolved]  Flipkart — Violations of the bureau, of indian standards denying from t&c at the time of sale on 15th may 2017

Address:New Delhi, Delhi, 560034
Website:www.flipkart.com

Respected team,

I placed two order on flipkart during their sale offer on 15th may 2017. It was costing 2058+659=2717 and there was a offer on flipkart that i[censored] buy anything above rs 2000 u will get an mmt voucher worth rs 2500. It was clearly mentioned in the t &c that you will get the voucher if you purchase above 2000 in one order or two. Amount should be greater than 2000. I spoke to the flipkart executives 5 times. Everytime they are giving different reasons. Once the said u will get but later, once they said u wont get, once they said wait for some more days. Even they are denying their t&c. This is violations of india acts. T&c cant b changed without prior intimation to others. Earlier also in 2015 i purchased something from flipkart and it was an offer of rs 500 cashback but they didnt gave me that. I spoke to the executives mr rohit on 14th june 2017 & mr amit anand on 15th june 2017. They are rude and treating us like we are the debtor. These sites are making fool of public and this is against the rights. So i request you to look into the matter and take strcit actions so that they can obey the rules. Rules are meant to b follow not to be broken by companies.

Regards
Ritesh kumar
Ritesh. [protected]@gmail.com
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jul 24, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2017
Flipkart Customer Care's response
We have shared the required information regarding the issue to the customer through mail and the winners will get mail regarding this on 30th June, which would be valid till Sep 30 2017. Closing he complaint from our side.
Jul 08, 2017
Updated by ritesh6777
i havnt get neither any call nor a single mail and company is saying that they have contacted me.again and again m suffering and if a person dont complaint in consumer court nobody cares .i want an immediate reply

Regards
Ritesh
ritesh.[protected]@gmail.com
[protected]
Jul 09, 2017
Updated by ritesh6777
I lodged the complaint against the company on 16/06/17 its been 25 days and no action has been taken from the company side and they havnt even contacted me .is consumer forum is so weak that they cant protect our rights??? If they cant take action against him. Them who will protect our rights and who will protect the illitrate persons
Please take necessary steps so that the company start following norms
Contact details mentioned above and if needed i can give a written proof which company itself gives me and now its denying
Contact me asap now i wamt an immediate action
Regards
Ritesh
Complaint comments 

Comments

We ordered a persang karoke by flipkart and of 28600 and did not received it we received papers inside the parcel it was very annoying

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46700
    Pending
    0
    Resolved
    25440
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information