[Resolved] Flipkart — vj interior leatherette office arm chair (brown, set of 2) | |||||
I ordered for office chairs through flipkart and i got the ordered delivered. Product: vj interior leatherette office arm chair (Brown, set of 2) Delivery condition: diy (Do-it-yourself) Order id: od[protected] Issue: the product is in assembled state and cannot be used. The product is given as do it yourself and it needs carpenter assembly and cannot be done (I tried already, its tedious). I tried calling up flipkart support multiple times and also via email but no one is helping. When i brought a product, i ordered it trusting flipkart and not any seller. Flipkart cannot do this to me. Action: 1. Escalate this and get installation done quickly (Am ready to pay if you need) 2. Correct your page removing diy (Do it yourself) which is wrong in page https://www.flipkart.com/vj-interior-leatherette-office-arm-chair/p/itmeqhhzmnzg8fmx?pid=OSCEQHHZ9FBHNKZ...⇄ 3. Inform/contact seller this needs installation and make sure this doesnt happen to anyone else. 4. Share flipkart escalation email to customers, as its our right to know. My email: jagdesh. [protected]@gmail.com which is same as my flipkart id. I am hoping for a favorable answer, i am here because i have nowhere else to go. Was this information helpful? | |||||
Jan 11, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 02, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 04, 2017 Flipkart Customer Care's response The customer complaint about the installation related issue. We are sorry to let you know that the seller does not provide the facility of 'installation and demo' for the product and the same has been mentioned on the product page. Hence closing the complaint from our end.
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