[Resolved] Flipkart — waiting for last 8 days for approval of return request | |||
Issue: return request pending for unopened product. I ordered kent ro after seeing its specifications on flipkart that it includes ro, uv uf and tds controller but when i received this product it has written only uv tank instead o[censored]v technology in the system. So i raise a refund request. I received a msg that it will take 72 hours after that they extended it by 2 more days... After 5 days of complaint i received a single call from flipkart... That person cancelled my old request and again put the same and says wait 72 more hours... This product is unopened and uninstalled but still on flipcart it shows that installation is completed. Being a plus member having purchased so many things, now i am very disappointed with the services Was this information helpful? | |||
Nov 18, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 18, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 27, 2019 Flipkart Customer Care's response Customer raised a complaint stating that the product delivered was different from what was ordered. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on 20 Oct 19. Hence, closing the complaint from our end.
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2 Comments | |||
Comments
Dear Sir,
As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.
Regards,
Team Kent
As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.
Regards,
Team Kent
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We are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. Please share your contact details at [protected]@kent.co.in. Alternatively, you can contact us at +91-[protected].
Regards,
Team Kent.